Delivery Guidelines & Shipping Policy

American Conex shares some Delivery Guidelines that will make your container delivery as problem free as possible. Please take a few minutes to go through these helpful tips. Please contact our support team If you have any questions.


The Drop Site Location:

It’s important that the specific location that you wish to position your shipping container is on a level, even surface. The delivery truck will also need a stable area to park while unloading your container. A modest incline of not greater than five degrees is considered okay. Should the truck or trailer need to pass over any site that is inclined or declined, it makes the delivery more complicated. Possible damage to the equipment could result while unloading your conex container. In unsafe situations, the driver may possibly refuse to unload the container.


Appropriate Safe Road Surfaces:

Paved roadways of asphalt and / or concrete are the ideal route for the delivery of your container.

For customers who live in a rural area, our delivery drivers can deliver your container to you, but there are some important requirements. The delivery site must be situated on a two lanes road.

Sites that feature loose dirt, sand, sandy, grass areas with soft soil, , steep inclines or declines, sloping surfaces, flooded and muddy areas, ice and snow drains, environmental features like ditches and trenches create more difficult and potentially hazardous conditions for the delivery truck.

Secondly, you should inspect the delivery site and remove any larger rocks, tree limbs and other foreign objects that have potential to damage our delivery equipment.

Bear in mind that the majority of delivery trucks are not 4 Wheel Drive, so the vehicles are at risk of losing traction on unstable surfaces and can potentially get stuck when attempting to offload your container.


Weight Distribution Advice:

It’s very important that the weight of your conex container be balanced equally on each of the four steel corners. If the container’s weight is not properly balanced, a slight twist in the structure of the container may occur, causing the container doors to become more difficult to open and close.

A good solution is to place concrete blocks or railroad ties – or other solid blocks of wood – under the corners of the container. Ensure that the surface that the container will be parked on be firm and level.


Height and Width Limits:

We recommend a minimum height and width of 14 feet requirement. The container is unloaded by the driver elevating truck bed, causing the container to slide off of the trailer and onto the designated spot. The height of your container is roughly 20 feet.

Examine the placement site for problems low hanging tree branches, eaves, arches, gates, and other objects may damage the delivery truck or trailer. You need to make certain that there is enough overhead clearance to avoid the truck running into any overhead obstacles. Obstructed visibility may also be a factor for the delivery driver. We recommend ideally that you have two people on site to assist as spotters for the driver to avoid hitting any problem objects in the drop site.

Container Length Restrictions:

A minimum space of 60ft (in a straight line) is required for unloading a 20ft container. If you have a larger 40ft container you need to allow for a minimum of 100ft (in a straight line) to ensure enough space to maneuver the truck.

• Please note that the delivery truck cannot make a significant turn while unloading the shipping container

shipping container orientation for delivery

Container Door Orientation:

It’s important to inform the delivery driver if you require the container loaded with the doors oriented to the front cab of the truck, or positioned with the container doors to the back.